TRAINED SYSTEM ADMINS
When you sign up, your support team would be made up of trained Administrators who have faced and solved several issues commonly faced by any Hosting company. Here we enumerate Operating systems and Control Panel Softwares supported by eTechSupport.net. We have also listed the common issues that we usually come across and which we solve on a day to day basis.

OPERATING SYSTEM
RedHat Linux, Mandrake Linux, Debian Linux, Caldera Linux, Windows 2000 & 2003
FreeBSD UNIX, OpenBSD UNIX, Solaris 8.0, 9.0 ( SUN One Web Server )

CONTROL PANEL SOFTWARES
WHM / CPanel, Alabanza, Plesk, Cobalt RAQ, Ubersmith, Ensim, Hsphere, Webmin, and Servers without control panel.

SECURITY ISSUES:

DNS ISSUES

	Domain parking issues
	Modifying MX. A and CNAME records for domain Zones
	Correcting Domain Name resolution problems
	DNS Clustering
	Bind Issues
	DNS Modifications and Troubleshooting

WEB SERVER ISSUES:

	httpd.conf problems and Apache Tuning
	.htaccess errors
	Password protection issues
	Site oriented IP blocking issues
	HostNameLookups
	Mime types
	Apache Handler problems
	Secure Cert problems
	Firewall Settings
	SSL Installations and Troubleshooting
	System Binaries
	PHP and Apache Updates
	Load Balancing
	Cluster Setup, Maintenance and Management

MAIL ISSUES

	Sendmail
	Qmail
	Exim settings and tunning
	Mail Forwarders & Piping
	Config file entries and email delivery issues
	Installations of Mail Softwares& Upgrades